Privacy Policy for PicklePlex® of Punta Gorda

Effective Date: January 1, 2025

1. Introduction

At PicklePlex® of Punta Gorda, your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, visit our website, or communicate with us.

If you have any questions about this policy, please contact us at executive.director@pickleplex.org.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Details: Name, email address, phone number, and mailing address
• Booking & Payment Data: Court reservations, event registrations, membership status, and secure payment details
• Account Data: Login credentials, user preferences, and activity history
• Technical Information: IP address, device type, browser, and interaction with our site
• Communications: Emails, inquiries, customer service requests, and feedback

3. How We Use Your Information

We use your data to:

• Manage reservations, memberships, and event participation
• Process payments and send confirmations
• Provide customer support and respond to inquiries
• Send updates, service announcements, and marketing (only if opted in)
• Improve our services, digital platforms, and overall customer experience
• Comply with applicable legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted Service Providers: To support operations like bookings, payments, website hosting, and communication tools
• Legal or Regulatory Authorities: When required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or other corporate change

All third parties are required to handle your data responsibly and lawfully.

5. Data Security

We implement reasonable security measures to protect your personal information. While no system is completely secure, we take data protection seriously and work to prevent unauthorized access or misuse.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to specific data uses
• Withdraw consent for marketing emails
• Request information about how your data is used

To exercise these rights, please contact us at executive.director@pickleplex.org.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, monitor site performance, and personalize your experience. You may adjust your cookie settings via your browser.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted here with a new Effective Date. Continued use of our services constitutes acceptance of any changes.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

PicklePlex® of Punta Gorda

Email: executive.director@pickleplex.org